As part of any agreement to take on the support and maintenance of in-house developed applications, Agility can also assess the product to determine if it has the potential for commercialisation (resale). Some of the benefits of commercialisation include:

• Reduced license and maintenance fees and a percentage of all future product sales for as long as you license the base product
• The ability to enhance the product’s feature set beyond internal requirements via the input of a much wider user base
• The potential to create a diversified revenue stream.

One of the key issues facing many organisations today is their ability to utilise the wealth of information stored in their financial systems. Information that can have a profound impact on their ability to:

• Enhance the way they manage the existing business
• Become more proactive to the needs of their customers
• Tailor their marketing strategies towards market trends and customer interactions, and
• Respond to changes in the regulatory environment.

It is often the case that the vendors who provide these large financial systems find it difficult to respond to the rapid, ad-hoc and customised nature of most organisations reporting requirements.

The Agile Reporting Service can overcome this problem.

Using  reporting tool and Agility's extensive knowledge of the Financial Services industry, we can build a suite of customised reports tailored to your exact requirements using the live data that resides in your back-end systems. The latest release of the Cyberquery product also incorporates email delivery of customised reports, a Dashboard facility for real-time status updates on Key Performance Indicators and built-in interfaces for delivering reports via Intranet environments.

Agility and Third-Party Products

With over 20 years experience in the maintenance and support of mission critical applications in the Finance Industry, Agility understands what it takes to provide the type of support needed for a real-time systems environment.

Our tiered product support models provide the flexibility to tailor a solution based on the style of application and the level of commitment you need. Each tier provides a higher level of commitment for those organisations that simply can't live with extended turnaround times to resolve issues.

In addition to supporting our products, Agility provides first-level support for the Cyberquery reporting tool (refer to our Products section for more information on Cyberquery).

In-House Developed Applications

Agility can also support in-house developed applications. Our experience in the industry and market research has identified that many clients with base IT capabilities will build “in-house” software to solve business issues. In the short term these in-house developments are effective and usually much cheaper to develop than if the solution was sourced externally. Our experience has shown that as time passes and staff and priorities change, these applications can become challenging to manage and maintain forcing many to lose their relevance.

To ensure this doesn’t happen, we can provide the expertise necessary to manage and maintain the application for you, making sure that it retains its relevance within your organisation from both a business and technology perspective. We work closely with you to develop a model that meets your business needs commensurate with the complexity and criticality of the application.